Anna Duran
Riverside
Summary
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
14
14
years of professional experience
Work History
Patient Care Associate
Memorial Care Medical Group
11.2010 - Current
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Education
GED -
Los Angeles Harbor College
Wilmington, CASkills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Database entry
- Administrative tasks
- Prioritization
Languages
Spanish
Full Professional
Timeline
Patient Care Associate
Memorial Care Medical Group
11.2010 - Current
GED -
Los Angeles Harbor College
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