Anna Donovan

Payroll

• Onboarded new employees in time reporting and payroll systems.
• Produced and filed payroll reports every two weeks.

Employee Tracking

• Implemented employee tracking processes.
• Maintained employee information using multiple software's.

Benefit Administration

• Oversaw employee benefits administration, including managing workers' compensation claims and educating team members on healthcare policies.
• Checked accuracy and completeness of benefits applications and documents

Recruitment

• Selected and interviewed candidates for all available positions.
• Managed employee onboarding with enriching internal and external training development of both online and traditional environments.

Onboarding & Offboarding

• Developed employee orientation and training programs for new hires.
• Ensured each employee received the same onboarding experience across both locations.

Policy Creation & Maintenance

• Explained human resources policies and procedures to employees.
• Devised and updated policies as needed for corporate accountability and workplace health.
• Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
• Aligned HR policies with federal and local regulations.

Additional

• Answered employee questions during entrance and exit interview processes.
• Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
• Reported on workplace health and safety compliance to superiors.

• Welcomed customers and asked open-ended questions to understand individual needs.
• Trained new employees and maintained healthy staff morale through consistent coaching and team building.
• Monitored the management staff to ensure that the company's "open-door policy" was consistent, allowing employees to share ideas and openly make suggestions.
• Guided studio equipment repairs and services to sustain high-level quality of work.
• Implemented personalized training to each employee, providing guidance and information to strengthen skills needed to accomplish tasks.
• Utilized well-honed decision-making skills to quickly and effectively find solutions to customer issues.