ANNA DOLGIN

Company Overview: Toronto-based retail store focused on sustainable brands, with a give-back model supporting global charities.

• Thrived in a fast-paced retail environment, staying composed during peak hours and challenges.
• Built leadership skills through daily operations oversight, staff training, and task delegation.
• Delivered exceptional customer service, boosting customer satisfaction and loyalty.
• Handled transactions and inventory with accuracy, ensuring smooth shift reconciliation.

• Contributed to A Kind Heart's mission by fostering a sense of purpose and positive impact in the workplace.
• Greeted customers and provided exceptional customer service.
• Processed transactions using a point-of-sale system.

New Circles Community Services: Grassroots nonprofit supporting community members through free clothing programs like GLOW.

• Organized and sorted donated items for GLOW (Gently Loved Outfits to Wear), which is a free service that provides quality clothing to help those with limited income meet their clothing needs.
• Tasks include: providing customer service, visual merchandising and processing inventory.

Kids Help Phone: National nonprofit providing 24/7 confidential support for youth mental health.

• Advocated for youth well-being and stronger communities.
• Organized a fundraising walk, raising over $3,000 for mental health support.

Marquee Restaurant, Toronto Island:

• Worked as hostess and food runner in a busy, fast-paced setting.
• Delivered excellent customer service and ensured a smooth dining experience.
• Managed food running duties with efficiency and accuracy.