Anna Dezern
Cathedral City
Summary
Highly competent Transportation Security Officer with valuable experience in maintaining secure environments, implementing safety protocols, and managing passenger screenings. Strengths include strong communication skills, keen observational abilities, and familiarity with security technology. Previous roles have resulted in improved safety measures and efficient workflow in high-traffic transportation hubs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Transportation Security Officer
Department of Homeland Security
Palm Springs
09.2018 - Current
- Protect the United States' transportation systems while allowing the people and commerce to move freely.
- Security Effectiveness Training.
- I perform OSARP screening of checked baggage.
- I'm currently an active OJT Coach for new hires, as well as a member of the following committees: EAC, JAC, LET, PSS, HAZMAT Disposal Team, and the Scheduling Committee.
- Equipment calibration and troubleshooting.
- Guarded restricted areas to prevent unauthorized entry.
- Watched each individual to assess demeanor and look for suspicious behavior.
Owner
Affordable Nursing
Palm Springs
01.1995 - Current
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored performance of personnel against goals set forth by the company.
- Provided direction and guidance to employees.
Education
High School Diploma -
Indio High School
Indio, CACollege of The Desert
Palm Desert, CACalifornia Nurses Educational Institute
Palm Springs, CASkills
- Security risk assessment
- Baggage inspections
- Multilingual proficiency
- Security equipment operation
- De-escalation techniques
- Integrity and honesty
- Protocol implementation
- Suspicious activity identification
- Policy enforcement
- Explosives detection
- Procedure implementation
- Incident reporting
- Threat mitigation
- X-ray machine operation
- Pat-down procedures
- Threat assessment
- Radio communication
Timeline
Transportation Security Officer
Department of Homeland Security
09.2018 - Current
Owner
Affordable Nursing
01.1995 - Current
High School Diploma -
Indio High School
College of The Desert
California Nurses Educational Institute
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