Anna Chen
Ric,BC
Summary
Proven track record in enhancing visa application processes and client communication at Edmonton Immigrant Company. Leveraged strong communication skills and immigration case file strategies to streamline operations and improve client satisfaction. Demonstrated fiscal responsibility and strategic problem-solving in diverse roles, achieving significant outcomes in legal and educational settings.
Overview
37
37
years of professional experience
Work History
Immigration Consultant
Edmonton Immigrant Company
05.2022 - 08.2023
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Advised clients on visa eligibility with thorough assessments of their unique situations.
- Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
- Streamlined application processes for clients, resulting in quicker case resolutions.
Lawyer's Assistant
Law Office
09.2011 - 09.2019
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Contacted clients to schedule appointments and discuss progress of cases.
Business Owner
Building Material Distributors Inc.
09.1996 - 09.2011
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Teacher Trainer
Kindergarten School
09.1986 - 08.1996
- Evaluated the effectiveness of teacher training programs using data-driven assessments, leading to continuous improvements in instructional practices.
- Facilitated strong relationships between school administrators and teacher trainers through open communication channels and collaborative problem-solving approaches.
- Expanded access to high-quality teaching resources by creating an online repository of lesson plans, assessment tools, and classroom management strategies.
- Streamlined administrative tasks for teacher trainers, allowing more time to focus on instructional improvement initiatives.
Skills
Immigration inquiries
Visa applications
Strong Communication Skills
Immigration case file strategies
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Immigration Consultant
Edmonton Immigrant Company
05.2022 - 08.2023
Lawyer's Assistant
Law Office
09.2011 - 09.2019
Business Owner
Building Material Distributors Inc.
09.1996 - 09.2011
Teacher Trainer
Kindergarten School
09.1986 - 08.1996
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