Summary
Overview
Work History
Education
Skills
Timeline
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Anna Brown

Newark

Summary

Detail-oriented and highly organized healthcare professional with over 15 year of experience in medical billing, insurance claims processing, and provider credentialing. Proficient in ICD-10, CPT, and HCPCS coding, with a strong grasp of HIPAA regulations and payer requirements. Known for accuracy, timely follow-up, and effective communication with providers, insurance companies, and internal teams.

Overview

10
10
years of professional experience

Work History

Credentialing Assistant

Stanford Healthcare
Palo Alto
02.2021 - 10.2022
  • Processed provider applications for credentialing and re-credentialing efficiently.
  • Maintained accurate database of licensed healthcare professionals.
  • Coordinated communications with medical staff and external agencies to ensure clarity.
  • Verified credentials through primary source verification methods accurately.
  • Supported onboarding process for new healthcare providers at Stanford Healthcare.
  • Managed payments related to renewal fees and license renewals.
  • Acted as liaison between healthcare facilities, insurance companies, and government agencies.
  • Responded to provider inquiries regarding credentialing status and documentation issues.

Financial Counselor

Stanford Healthcare
Palo Alto
01.2013 - 02.2021
  • Provided financial counseling to patients navigating insurance options and healthcare costs.
  • Assisted patients in completing financial assistance applications and documentation processes.
  • Educated patients on payment plans and available financial resources offered by Stanford Healthcare.
  • Researched community resources to support patients facing financial hardships related to healthcare.
  • Recommended resources such as local non-profit organizations or government assistance programs where applicable.
  • Assisted patients without healthcare coverage to find resources, services and assistance needed.

Education

CBCS & CPC Courses For Certification - Medical Billing & Coding

MedCerts
11-2025

High School Diploma -

Central Union High School
El Centro, CA
06-1993

Skills

Communication and customer service

Time management and multitasking

Attention to detail and data accuracy

HIPAA compliance

Credentialing and provider enrollment

Medical billing and claims processing

Claims resolution and appeals

Medical terminology and documentation

EPIC EHR proficiency

Timeline

Credentialing Assistant

Stanford Healthcare
02.2021 - 10.2022

Financial Counselor

Stanford Healthcare
01.2013 - 02.2021

CBCS & CPC Courses For Certification - Medical Billing & Coding

MedCerts

High School Diploma -

Central Union High School

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