Summary
Overview
Work History
Education
Skills
Timeline
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Anna Bravo

Ottawa

Summary

Organized and dedicated Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist/Stylist Sales Associate

Revelle Bridal
09.2022 - 12.2023
  • Worked effectively with brides to make their day truly special.
  • Followed up with prospects brides who have visited the boutique.
  • Greeted customers and ascertain what each customer needs.
  • Assisting with the organization and scheduling of appointments.
  • Responsible for opening and closing of the boutique.
  • Worked with other Consultants to ensure store is merchandised to provide best possible experience for the bride and her attendants.

Administrative Assistant

RobertHalf Technology
06.2016 - 03.2019
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
  • Performed general office duties, including answering multi-line phones, routing calls and messages
  • Monitor work calendar and scheduled appointments, meetings and travel
  • Scheduled office meetings and client appointments for the team
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers
  • Maintained complex digital filing system for financial information

Receptionist

Bell Canada
12.2013 - 10.2015
  • Kept reception area clean and neat to give visitors positive first impression.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers needs.
  • Operated multi-line telephone system to independently handle over 40 calls each day.
  • Balanced Bell Canada availability, customer schedules and maximum load levels when scheduling appointments.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Sorted, received and distributed mail correspondence between departments and personnel.

Education

Some College (No Degree) -

Algonquin College
Ottawa, ON

High School Diploma -

Jean Vanier Catholic Secondary School
Toronto, ON
06.2006

Skills

  • Responsible
  • Adaptability
  • Spanish fluency
  • Good listening skills
  • Multitasking strengths
  • Organization and Time Management

Timeline

Front Desk Receptionist/Stylist Sales Associate

Revelle Bridal
09.2022 - 12.2023

Administrative Assistant

RobertHalf Technology
06.2016 - 03.2019

Receptionist

Bell Canada
12.2013 - 10.2015

Some College (No Degree) -

Algonquin College

High School Diploma -

Jean Vanier Catholic Secondary School

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Anna Bravo