Detail-oriented professional with strong telephone skills and appointment scheduling abilities. Experienced in managing front desk operations and maintaining positive client relationships, ensuring efficient service and satisfaction.
Work History
Receptionist
2 Years 4 Months
Nail & Hair Bar | 05.2024 - Current
Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Maintained accurate records of visitor logs and appointments using office management software.
Developed and maintained positive relationships with clients, contributing to improved client satisfaction ratings.
Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
Collected room deposits, fees, and payments.
Inventory management and retail display
Coordinating nail technicians and hair stylists' schedules