Anna Anderson
Rossland,BC
Summary
Hello we are brand new to the beautiful city of Rossland! My 16yr old son Erik and I recently moved from Vancouver Island. I was born and raised in Castlegar and we are grateful to be back with family in the gorgeous Kootenay Region!
I'm known for being diligent, positive & extremely energetic with a 30 year track record of success providing above and beyond customer service. Excellent skills in sales, customer retention and increasing customer loyalty. Adept at performing opening and closing operations of establishment and managing inventory. Great multi-tasker, loves being a team player, physical labor and a faced paced atmosphere.
Overview
31
31
years of professional experience
Work History
Fitness & Yoga Instructor
Forever Fit Fitness
01.1993 - Current
- Demonstrated yoga poses and provided verbal cues and adjustments to help students improve alignment and technique.
- Offered one-on-one or small-group instruction for students needing additional attention and support.
- Developed safe and effective exercise programs for class members.
- Promoted workshops, retreats and other special events to supplement class instruction and provide additional learning opportunities for students.
- Stayed current with fitness trends and adjusted to needs and wants of class participants.
- Created and managed social media page to promote class schedule, pricing and other information.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
Server
Hanger 31/Rhodos Café
07.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bar Supervisor
NPF CFMWS 19 Wing Comox
08.2018 - 04.2022
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Purchased supplies according to expected demand.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Education
1801060018R -
Serving It Right
Personal Training & Group Fitness -
BCRPA
WHMIS 2015 -
DND/CAF
Manager-Supervisor Program -
NPF/CAF
Skills
- First Aid Certified
- CPR Certification
- High-Volume Dining
- Pos Operation
- Sales Expertise
- Anticipating Guest Needs
- Food and Beverage Management
- Client Base Retention
- Custom Drink Preparation
- Liquor, Beer and Wine Knowledge
Mountaineer
If I'm not working you'll find me up a Mountain, Hiking, Rock Climbing, Snowshoeing, Hopefully Boarding & Skiing this year!
Water Baby
If I'm not working, or up a mountain I'm on the water teaching Sup Yoga, camping or exploring with my son.
Timeline
Server
Hanger 31/Rhodos Café
07.2022 - 09.2023
Bar Supervisor
NPF CFMWS 19 Wing Comox
08.2018 - 04.2022
Fitness & Yoga Instructor
Forever Fit Fitness
01.1993 - Current
1801060018R -
Serving It Right
Personal Training & Group Fitness -
BCRPA
WHMIS 2015 -
DND/CAF
Manager-Supervisor Program -
NPF/CAF
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