Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anna Ambrosi

Summary

Compassionate Instructor Therapist provides individualized support to students with special needs. Experienced in creating and implementing learning plans and providing one-on-one support in classroom. Engaging personality offers strong task prioritization and time management skills.


Overview

8
8
years of professional experience

Work History

Instructor Therapist

Positive Behavior Support Corp
01.2022 - Current
  • Improved student progress by developing individualized therapy plans tailored to their specific needs.
  • Collaborated with multidisciplinary teams of professionals to ensure a comprehensive approach to student development and success.
  • Strengthened parent involvement in therapeutic processes by providing regular updates on student progress and suggesting at-home strategies for improvement.
  • Provided crisis intervention support during difficult situations, maintaining a safe environment for all students and staff involved.

After-School Tutor

TutorBright
09.2023 - Current
  • Enhanced student comprehension by incorporating interactive activities and personalized attention.
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Boosted students'' confidence in their abilities through positive reinforcement and constructive feedback.

Manager, Lead Barista

Second Cup Coffee
09.2020 - 05.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Barista Shift Supervisor

Mr Puff's
01.2016 - 08.2020
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
  • Ensured high-quality products by closely monitoring espresso extraction times and milk steaming techniques.
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.

Education

Bachelor of Arts - Developmental Psychology

Carleton University
Ottawa, ON
05.2023

No Degree -

Vanier College
Montreal, QC

High School Diploma -

College Letendre
Laval, QC
06.2017

Skills

  • Group Therapy Facilitation
  • Progress Monitoring
  • Behavior Management Techniques
  • Play-Based Learning
  • Behavioral Intervention
  • Early Intervention Strategies
  • Social Skills Development
  • Feeding and Toileting Assistance
  • Self-Regulation Strategies
  • Data-Driven Instruction
  • Project-Based Learning
  • Parent Communication

Languages

English
Native or Bilingual
French
Native or Bilingual
Greek
Native or Bilingual
Spanish
Elementary

Timeline

After-School Tutor

TutorBright
09.2023 - Current

Instructor Therapist

Positive Behavior Support Corp
01.2022 - Current

Manager, Lead Barista

Second Cup Coffee
09.2020 - 05.2023

Barista Shift Supervisor

Mr Puff's
01.2016 - 08.2020

Bachelor of Arts - Developmental Psychology

Carleton University

No Degree -

Vanier College

High School Diploma -

College Letendre
Anna Ambrosi