Ann Pritchard-Thornhill MMM CD

• Managed day-to-day business operations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Assessed income and expenses and adapted plans to improve profit levels.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Operated with safety and skill to avoid accidents and delays.

• Communicated with clients to understand property needs and preferences.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Coordinated appointments to show marketed properties.
• Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
• Generated leads for sales and rental properties through cold calls and referrals.
• Compiled lists of properties that met buyers' needs and financial resources.
• Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
• Informed home buyer of sales, construction and warranty processes.
• Maintained connections with clients to encourage repeat business and referrals.
• Advised clients on market conditions and property value for informed decision-making.
• Negotiated, facilitated, and managed real estate transactions.
• Marketed and sold property for clients by hosting open houses and advertising online and in print.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Conducted comprehensive market analysis to identify opportunities for investors.
• Reviewed market research data and changed sales plans accordingly.
• Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
• Presented purchase offers to sellers for consideration.
• Advertised client properties through websites, social media, and real estate guides.
• Developed and presented proposals to clients to raise awareness of potential real estate investments.

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Negotiated, facilitated, and managed real estate transactions.
• Communicated with clients to understand property needs and preferences.
• Maintained connections with clients to encourage repeat business and referrals.
• Advised clients on market conditions and property value for informed decision-making.
• Advertised client properties through websites, social media, and real estate guides.
• Presented purchase offers to sellers for consideration.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Marketed and sold property for clients by hosting open houses and advertising online and in print.
• Conducted comprehensive market analysis to identify opportunities for investors.
• Liaised between buyers and sellers to provide positive experiences for both parties.
• Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Reviewed market research data and changed sales plans accordingly.
• Developed and presented proposals to clients to raise awareness of potential real estate investments.
• Reviewed and executed confidential documents, contracts and disclosures.
• Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
• Prepared and presented contracts and other legal documents to clients.
• Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
• Developed new business and managed new and existing clients.
• Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
• Coordinated appointments to show tenants and buyers prospective homes.
• Negotiated contracts with buyers and sellers to maximize customer savings.
• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
• Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
• Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
• Developed and implemented marketing strategies to maximize sales and attract new clients.
• Performed home evaluations and developed competitive market analysis for individual homes.
• Conducted weekly open houses and provided feedback to sellers on potential buyers.
• Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
• Generated leads for sales and rental properties through cold calls and referrals.
• Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
• Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
• Collaborated with stakeholders to complete property sales and purchases.
• Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.

• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Controlled store inventory and reviewed cash handling and operations reports.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Organized and managed running and walking clinics

• Identified funding sources
• led events
• reached out to donors
• relationship building

• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Built relationships with donors, government officials and other organizations to secure funding and support for organization.
• Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
• Exercised appropriate cost control to meet budget restrictions and maximize profitability.
• Hired and developed staff
• Developed programming and led focus groups and surveys

• Conducted orientation sessions and organized on-the-job training for new hires.
• Communicated all learning and performance objectives, schedules, and training assessments to upper management.
• Trained new hires to perform cross-training exercises with experienced workers.
• Organized and edited training manuals, multimedia visual aids, and other educational materials.
• Monitored and evaluated training performance to determine quality and cohesiveness.
• Assisted in development of employee assessments to measure training value.

• Coordinated training schedules across sites with supervisors and managers to optimize training initiatives
• Analyzed and evaluated training effectiveness and program outcomes.
• Created and oversaw training programs for operations, trades and occupations
• Provided coaching and mentoring to students
• promoted to Warrant Officer

Student

• Wrote detailed narrative reports for use in investigations.
• Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
• Prepared and submitted detailed reports regarding assignments
• Responded to emergency situations or supervisors and communicated situation details to other officers.
• served in Gulf War 1991
• promoted to Sgt
• carried out Staff Visits and Audits on all Air Force Bases

same as job duties in Shilo.

Additionally, Volunteer Firefighter,

Employee Assistance Program Referral Agent

Financial controls, bookkeeping, managing budgets, administering, distributing work,

managing civilian and military staff

managing payroll, time accounting, project file management

Apprentice Tradesperson, parts, engine replacement, vehicle diagnostics on Civilian pattern vehicles, Armoured vehicles, heavy equipment and small engines.

Recovery techniques and towing, hauling heavy trucks and armoured vehicles.

Operation of all vehicles