Summary
Overview
Work History
Education
Skills
Languages
Extracurricular Activities
Timeline
Generic

Ann Pham

Winnipeg,Canada

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Barista

Khab Tapioca Winnipeg
11.2023 - 12.2023
  • Ensured store cleanliness and tidiness
  • Served customers with a smile, resulting in repeat visits and positive word-of-mouth referrals
  • Demonstrated flexibility in responding to customer requests, resulting in increased customer satisfaction
  • Assisted customers with selecting coffee drinks and food items that met their needs
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Monitor

Abba International Academy Hanoi
10.2022 - 08.2023
  • Provided individualized instruction to students with special needs, resulting in improved academic performance
  • Organized and led field trips to local attractions to provide experiential learning opportunities
  • Collaborated with colleagues to develop innovative strategies for teaching difficult concepts
  • Developed and implemented creative activities that improved student understanding of complex concepts
  • Established positive relationships with students, parents, and faculty, resulting in improved classroom morale
  • Provided mental, emotional and physical support to children with special needs using positive reinforcement.

Server

Pho Hoang Winnipeg
07.2021 - 06.2022
  • Performed opening and closing duties as required by the restaurant
  • Demonstrated a high level of attention to detail by ensuring all orders were accurate and complete
  • Demonstrated a high level of multitasking by efficiently handling multiple orders at once
  • Exhibited strong teamwork by collaborating with kitchen staff to ensure accurate and timely order fulfillment
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Bachelor of Science - Biochemistry

University of Manitoba Winnipeg
66 Chancellors Cir, Winnipeg, MB R3T 2N2
08.2024

High School Diploma -

Calvin Christian Collegiate Winnipeg
706 Day St, Winnipeg, MB R2C 1B6
06.2020

Skills

  • Adaptability
  • Communication
  • Effective Time Management
  • Critical thinking and problem solving
  • Friendly and outgoing
  • Team Player
  • Cash Handling

Languages

English
Full Professional
Vietnamese
Native or Bilingual

Extracurricular Activities

Mexico Impact Trip Puerto Peñasco, 03/01/19, 03/01/19, A one-week trip in which I got to work in groups in order to build houses for less fortunate families in Mexico. I've also been introduced to a new culture and people there.

Timeline

Barista

Khab Tapioca Winnipeg
11.2023 - 12.2023

Monitor

Abba International Academy Hanoi
10.2022 - 08.2023

Server

Pho Hoang Winnipeg
07.2021 - 06.2022

Bachelor of Science - Biochemistry

University of Manitoba Winnipeg

High School Diploma -

Calvin Christian Collegiate Winnipeg

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Ann Pham