Ann Mercier
Calgary,AB
Summary
- An experienced Executive Assistant with extensive knowledge in the management and support of daily operational and administrative functions.
- Strong organizational skills that are effective for implementing processes that improve accuracy and resolve issues in an efficient, resourceful and timely manner.
- Excellent verbal and written communication skills utilized extensively for proofreading and editing documents for final presentation.
- Proficient in Microsoft Office Suites: Outlook, Power Point, Excel, Word, Publisher and Projects. Common knowledge of standard office equipment.
Overview
26
26
years of professional experience
Work History
StoreFront Operations
Meez Home Cuisine
01.2018 - 01.2022
- Worked in the StoreFront Operations interacting with customers and keeping the store front organized and presentable
- Developed and Managed the online Online Order system and managed inventory.
Executive Assistant
Trico Homes and Trico Group of Companies
Calgary, Alberta
01.2012 - 01.2017
- Performed all duties and responsibilities of an Executive Assistant to the CEO of the Trico Group of Companies
- Coordinated travel arrangements, meetings, expenses, calendar management, email and phone management, investments, as well as personal assignments
- Provided administrative support to the Board of Directors
- Working with Employment Social Development Canada I maintained all the financials for a $1.5 million three year project that was coordinated by the Trico Charitable Foundation
- Additional responsibilities included managing land and property leases and assessments, maintaining the filing system for several properties and companies, booking and organizing various company events and catering.
Executive Assistant
DYNAMIC SHELTERS INC.
Calgary, Alberta
01.2009 - 01.2012
- Performed all duties and responsibilities of an Executive Assistant to the President of Dynamic Shelters
- Coordinated travel arrangements, meetings, expenses, calendar management, email and phone management
- Prepared meeting agendas and schedules and took minutes
- Provided advanced administrative support and managed assigned action items to the President, Board of Directors, and Management Team
- Drafted and edited company correspondence, manuals and grant applications
- Designed the company catalog, reports and other documents as required
- Managed all Intellectual Property files.
Program Resources Team Leader
ANN AND SANDY CROSS CONSERVATION AREA (ASCCA)
Calgary, Alberta
01.2007 - 01.2009
- Administrator of the Fund Development Program, Volunteer Program and Visitor Management Program
- Maintained working relationships with corporate partners and stakeholders and submitted reports and stakeholder information as required
- Planned and organized all the Special Events for corporate stakeholders, donors and volunteers
- Office Manager - Performed general office duties including the hiring and supervision of the summer clerical staff
- Performed website maintenance.
Operations and Education Manager
THE LEIGHTON ART FOUNDATION
Calgary, AB
01.1996 - 01.2007
- Co-Manager of the Leighton Art Foundation and Manager of the Leighton Art Centre Education programs
- Developed and administered the annual operations plan and annual budget
- Developed and administered the Fund Development Program
- Responsible for soliciting grants, sponsorship and donations and cultivating a relationship with donors
- Administered and managed the Board of Directors communications and correspondence
- Prepared meeting agendas and schedules and took minutes
- Project manager for facility repairs and maintenance
- Responsible for the hiring and management of 14 employees
- Researched, developed and implemented on site field trip programs for 12,000 children per year
- Liaison with the University of Calgary Masters of Teaching program for practicum placements and field trip instructor.
Education
Non-Profit Management Certificate Program, Introduction to Non-Profit Management, Strategic Planning for the Non-Profit Sector, Program Evaluation, Fund Development and Corporate Philanthropy, Introduction to Voluntarism in the Non-profit Sector, Marketing & Public Relations in the Non-profit Sector -
Mount Royal College
Attended several workshops sponsored by the Association for Fundraising Professionals. -
Association of Fundraising Professionals
Bachelor of Arts, Completed one year towards a Bachelor of Arts Degree -
University of Calgary
Office Administration Certificate Program, Bookkeeping and Business Communications Certificate Program -
Arctic College
Skills
- Customer Service
- Flexible Schedule
- Teamwork and Collaboration
- Positive and Professional
- Quality Control
- Schedule Management
- Office Management
- Strategic Planning
Interests
I am fit and very active in numerous sports and activities. I hike, cycle, swim, yoga and play tennis and pickleball. I strongly believe that staying fit is extremely important for both mental health and physical health.
I have coached numerous sports over the years and loved the opportunity to instill the love of sport and fitness in children and teenagers.
Timeline
StoreFront Operations
Meez Home Cuisine
01.2018 - 01.2022
Executive Assistant
Trico Homes and Trico Group of Companies
01.2012 - 01.2017
Executive Assistant
DYNAMIC SHELTERS INC.
01.2009 - 01.2012
Program Resources Team Leader
ANN AND SANDY CROSS CONSERVATION AREA (ASCCA)
01.2007 - 01.2009
Operations and Education Manager
THE LEIGHTON ART FOUNDATION
01.1996 - 01.2007
Non-Profit Management Certificate Program, Introduction to Non-Profit Management, Strategic Planning for the Non-Profit Sector, Program Evaluation, Fund Development and Corporate Philanthropy, Introduction to Voluntarism in the Non-profit Sector, Marketing & Public Relations in the Non-profit Sector -
Mount Royal College
Attended several workshops sponsored by the Association for Fundraising Professionals. -
Association of Fundraising Professionals
Bachelor of Arts, Completed one year towards a Bachelor of Arts Degree -
University of Calgary
Office Administration Certificate Program, Bookkeeping and Business Communications Certificate Program -
Arctic College