ANN MARIA
SCARBROUGH,ON
Summary
At Park Hyatt, excelled as a Link Attendant by enhancing safety and cleanliness, leading to a notable improvement in guest satisfaction. Skilled in customer service and kitchen organization, I mastered multitasking and effective communication, significantly boosting operational efficiency. Proactive approach and attention to detail ensured exceptional dining experiences, aligning with key employer-desired skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
LINK ATTENDANT
Park Hyatt
10.2023 - Current
- Maintained high safety standards by conducting regular inspections and adhering to company policies and procedures.
- Upheld cleanliness standards within the workspace to ensure optimal functionality of equipment and maintain a safe working environment.
- Enhanced communication between shifts by maintaining accurate records of completed work and reporting any issues or concerns to supervisors.
- Performed kitchen closing procedures by wrapping unused items and storing in proper locations and shutting down kitchen equipment.
- Processed payments for orders and provided customers with change.
- Greeted customers and provided menus upon arrival to dining room.
- Assisted customers with carry-out service.
- Established rapport with customers by providing friendly and attentive service.
- Assisted wait staff with timely food delivery and guest requests.
- Addressed customer complaints and inquiries to verify satisfaction.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Arranged tables and chairs for special occasions and events.
- Assisted with bussing tables and cleaning up spills.
- Engaged in suggestive selling and other sales techniques.
Education
Seneca College of Applied Arts And Technology
North York, ONSkills
- Efficient multitasking
- Customer Service
- Detail Oriented
- Menu Memorization
- Time Management
- Problem-solving abilities
- Teamwork and Collaboration
- Excellent Communication
- Organizational Skills
- Cash Register Operation
Languages
English
Hindi
Malayalam
Tamil
Certification
SMART SERVE
Timeline
LINK ATTENDANT
Park Hyatt
10.2023 - Current
Seneca College of Applied Arts And Technology
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