Ann Detar

• Developed and supervised day-to-day shop and kitchen operations to meet performance, quality and service expectations.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Responsible for data entry, bank reconciliations and liaising with our bookkeeper.

• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.
• Organized, sorted, and checked input data against original documents.
• Scanned documents and saved in database to keep records of essential organizational information.

Quoted catering jobs, planned menus and oversaw staffing for events.

• Built strong community ties through active participation in local events, which amplified the brand''s presence in the market and contributed to increased business referrals.

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

In addition to reception duties, I was in charge of transportation and purchasing.

Scheduled vehicles for employee and client usage, coordinated vehicle maintenance and repairs and renewed registrations and licenses.

Researched suppliers and pricing for all purchasing made at South-East Grey Support Services, including but not limited to, office supplies, housing repair needs, and special needs equipment for clients.

I also organized special events for client entertainment and fundraising events.