Ann-Christine Lafalaise Joachim

Operate a small food business specializing in Haitian cuisine

Prepare and cook a variety of traditional dishes with attention to quality and presentation

Manage inventory, ordering, and food prep

Maintain a clean and safe kitchen environment following food safety guidelines

Take and fulfill custom orders for events and individual customers

Perform shipment receipt and processing in a timely manner

Participate in inventory control

Process transfers, damages, and testers, per company standards

Participate in store visual merchandising

Complete transactions accurately and efficiently, leveraging mobile point of sale (MPOS) technology as necessary

Provide basic store and product information to clients as needed

Process refunds and exchanges in a courteous manner

Process customer orders

Process refunds and exchanges

Resolving customer issues and complaints

Training new hires

Assisting customers with requests and inquiries

Performing store closing duties - counting cash drawers, facing shelves, ensuring checklist is completed

Process customer orders.

Recommend products based on similarity and quality.

Process financial adjustments, such as refunds, price matching, and alternate pricing.

Support clients with exchanges and replacements

Processing and shipping out online orders to customers

Perform store opening and closing duties - counting cash drawers and checking equipment

Receiving shipments to store and fulfilling replenishment

Send out transfers to stores

Process refunds and exchanges for both online orders and in store transactions

Deliver amazing customer service for customer retention

Collect cash, checks, and credit card payments from customers

Issue receipts to customers

Answer customer questions

Bag purchases if needed

Processing replenishment

Receive shipments to store

Check for shipment accuracy

Maintain store inventory

Cashier during high seasons