Ann Boutda
Toronto,ON
Summary
Versatile Operations Assistant handles all types of tasks with efficient and hardworking mindset. Manages clerical needs as well as planning events, overseeing purchasing and producing detailed reports. Bringing 5+ years of retail experience.
Overview
5
5
years of professional experience
Work History
Operations Assistant
TNT
Toronto, ON
11.2023 - Current
- Oversaw daily store operations, delegating tasks effectively to ensure smooth functioning of the store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Implemented creative visual merchandising concepts for special events and promotions.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Sales Associate/Keyholder
Durumi
03.2022 - 07.2023
- Maintained high standards of customer service and positive attitude during high-volume periods while motivating other team members.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Sales Associate/Keyholder
The Dot
09.2019 - 03.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Enhanced product presentation and promotional material displays, working alongside other retail representatives; maintained the appearance of the store with regular cleaning and reorganization of items.
- Carefully handled POS transactions and assisted with technical issues whenever necessary as a leader in the store.
Education
Diploma - Special Events Management
George Brown College
EF Intensive Program -
EF Education
Skills
- Communication
- Customer Service
- POS Transactions
- Problem Solving
- Teamwork
- Positive Attitude
Languages
English
Native or Bilingual
Japanese
Limited Working
Korean
Limited Working
Thai
Limited Working
Timeline
Operations Assistant
TNT
11.2023 - Current
Sales Associate/Keyholder
Durumi
03.2022 - 07.2023
Sales Associate/Keyholder
The Dot
09.2019 - 03.2022
Diploma - Special Events Management
George Brown College
EF Intensive Program -
EF Education