Accomplished professional with diverse experience in computer repair, retail operations, and security services, skilled in providing exceptional service and support to clients. Known for maintaining a high level of professionalism and attention to detail, consistently delivering outstanding results and exceeding expectations. Possesses a broad range of technical skills, certifications, and leadership experience, and is confident in the ability to excel in any professional setting.
Hi, I’m
Anmol Sra
Brampton,Ontario
Summary
Overview
2
years of professional experience
1
Certification
Work History
Skyview Security
Security Guard
09.2022 - Current
Job overview
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Completed full building and grounds patrols to spot and investigate concerns.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Increased security premises in building and customer satisfaction rate regarding to security and safety increased by 20% than before.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Alta E Solutions
Computer Technician
08.2022 - 03.2023
Job overview
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Facilitated maintenance team training procedures to align with company standards.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Sales rate increased by 20% and time taken to refurbish computers declined.
Oak+Fort
Retail Sales Associate
11.2022 - 02.2023
Job overview
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Engaged in friendly conversation with customer to better uncover individual needs.
Gray Matters
English Trainer
07.2021 - 07.2022
Job overview
- Established and maintained student behavioral standards to achieve functional learning environment.
- Developed lesson plans and adapted curriculum to meet individual needs of students
- Employed diverse teaching approaches to help students of all abilities understand material.
- Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
- Used positive reinforcement and provided clear feedback to help students succeed.
- Provided individual mentoring and special tutoring to struggling students.
Education
Mohawk College of Applied Arts And TechnologyMississauga, ON
Associate of Arts from Business
04.2024
University Overview
Delhi Public SchoolDelhi, India
High School Diploma
07.2021
University Overview
Skills
- Personnel Protection
- Customer Assistance
- Protective Equipment Knowledge
- Employee and Visitor Screening
- Superb Surveillance Skills
- Emergency Response
- Verbal and Written Communication
- Property Patrol
- Safety and Security
- Email Communication
- Hardware and Software Installation
- Active Participation
Accomplishments
Accomplishments
- Established and maintained anti-hijack and major theft protocols.
- Documented and resolved issues at hand which led to a better environment at the concierge.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Ontario Security License
- First Aid Certificate
- CPR level B and C
Additional Information
Additional Information
- Relevant technical skills and software proficiency
- Relevant professional certifications or licenses
- Awards or recognitions received for outstanding performance or achievements
- Leadership roles held, such as managing teams or projects
- Volunteer work or community involvement relevant to the job
- Languages spoken fluently, if relevant to the job
- Relevant coursework or training outside of formal education
- Publications or presentations related to your field of work.
Timeline
Retail Sales Associate
Oak+Fort
11.2022 - 02.2023
Security Guard
Skyview Security
09.2022 - Current
Computer Technician
Alta E Solutions
08.2022 - 03.2023
English Trainer
Gray Matters
07.2021 - 07.2022
Mohawk College of Applied Arts And Technology
Associate of Arts from Business
Delhi Public School
High School Diploma
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