GANEEV KAUR
Delta,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Client Service Representative
MEHREEN HOLDINGS CORP.
Surrey, BC
11.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Maintained and managed customer files and databases.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Communicated with clients regarding account services, statements, and balances.
OFFICE CLERK, RECEPTIONIST
OMNI ENTERPRISES
Punjab, India
12.2022 - 10.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Completed clerical tasks such as filing, copying, and distributing mail.
Education
BBA - Business Administration
CT INSTITUTIONS OF MANAGEMENT AND IT
Punjab06.2023
Skills
- Security Awareness
- Office Equipment Operation
- Expense Reporting
- Meeting Preparation
- Verbal and Written Communication
- Database Administration
- Outbound Calls
- Office Reception
- Customer and Client Relations
- Business Administration
- Data Transcription
- Scheduling Databases
- Advanced Excel Spreadsheet Functions
Certification
Communication and interpersonal skills
Languages
English
Punjabi
Hindi
Timeline
Client Service Representative
MEHREEN HOLDINGS CORP.
11.2023 - Current
OFFICE CLERK, RECEPTIONIST
OMNI ENTERPRISES
12.2022 - 10.2023
BBA - Business Administration
CT INSTITUTIONS OF MANAGEMENT AND IT