Anmolpreet Randhawa
Calgary,AB
Summary
Energetically driving success at Tim Hortons, I excelled in leveraging my adeptness in digital systems and workflow optimization, alongside outstanding collaboration skills. My proactive approach in enhancing customer satisfaction and team efficiency, underpinned by expertise in remote desktop tools and nettworking, significantly contributed to operational excellence.
Overview
2
2
years of professional experience
Work History
Team Member
Tim hortons
Calgary, Alberta
05.2023 - 12.2024
- Maintained and operated digital systems to ensure accuracy and efficiency in daily tasks, showcasing adaptability to new technologies and workflows.
- Delivered excellent customer service in a fast-paced environment, ensuring customer satisfaction through prompt, accurate order fulfillment.
- Operated and maintained POS (Point of Sale) systems efficiently, handling cash, credit, and mobile transactions with accuracy.
- Collaborated with team members to achieve daily operational targets, including inventory management, food preparation, and maintaining cleanliness standards.
- Identified and resolved customer issues proactively, enhancing the overall guest experience.
- Adapted to varying shifts, and multitasked effectively to manage high customer traffic during peak hours.
- Assisted in training and onboarding new team members to promote a seamless team dynamic.
Education
Information Technology Services
Southern Alberta Institute of Technology
Calgary, AB12-2024
Skills
- Collaboration and teamwork
- Workflow optimization
- Networking proficiency
- Wireless networking
- Design networking
- Local networking
- Cloud networking
- Remote desktop assistance
- Remote desktop support
- Remote desktop tools
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Professional
Accomplishments
- Cisco Networking Acedemy
- Microsoft Azure
- Palo Alto Networks
- VmWare Workstation
- Python
Affiliations
- Enthusiastic networking professional with hands-on experience in Palo Alto Networks and VMware. Proficient in network simulation using Packet Tracer and skilled in leveraging PyCharm for scripting and automation tasks. Passionate about exploring cutting-edge networking solutions and technologies to optimize infrastructure performance.
Timeline
Team Member
Tim hortons
05.2023 - 12.2024
Information Technology Services
Southern Alberta Institute of Technology
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