Anmolpreet Singh
Watrous,SK
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
CMI Concierge & Security
06.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Content Creator
Mainland Motors
01.2024 - Current
- Applied current editing and videography tools to tell great stories.
- Produced videos according to client specifications, including desired length, style and pace.
- Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage in various environments.
- Used After Effects, Premiere pro and many more to edit footage into correct order and add effects.
- Developed creative approaches to video production to create unique and engaging content.
Education
Associate of Arts -
St. Lawrence College
Surrey, BC08-2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Problem Resolution
- Computer Proficiency
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
CMI Concierge & Security
06.2024 - Current
Content Creator
Mainland Motors
01.2024 - Current
Associate of Arts -
St. Lawrence College
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