Anmolpreet Kaur Ghuman
Brampton
Summary
To find long-term employment in an organization that offers a challenging and rewarding career with advancement opportunities and compensation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Tim Hortons
01.2023 - Current
- Multitasked in a fast-paced environment
- Managed inventory of supplies
- Collaborated with team members
- Followed food safety and hygiene standards
- Resolved customer complaints
- Greeted and assisted customers in a friendly and efficient manner
Security Guard
GardaWorld
04.2023 - 12.2024
- Monitored and secured premises
- Coordinate a unit of 11 guards
- Monitored employee and visitor access by verifying identification
- Security operation center trained
- Trained new security guards and monitored them.
- Dealing with medical emergencies
- Bypassing and resetting fire panels and smoke alarms
- Answering emergency and non-emergency calls
- Securing property and information
- Communicating through radio
- Continuous patrols of the exterior, interior and parking lots
- Creating all incident reports and activities
- Memo-book writing
Education
Diploma in Business -
Niagara College
Toronto, ON08.2024
High School Diploma -
01.2020
Skills
- Written and Verbal Communication skills
- Proficient in surveillance and security systems (CCTV, alarms, access control)
- Knowledge of security Operations and Procedures
- knowledge of accounting software tally and manual accounts
- Ability to remain calm under pressure
- Excellent communication skills
- Conflict resolution and de-escalation techniques
- CCTV monitoring
- First aid certified
Certification
- certificate in financial accounting
- certificate in computer applications
References
References available upon request.
Timeline
Security Guard
GardaWorld
04.2023 - 12.2024
Customer Service Representative
Tim Hortons
01.2023 - Current
Diploma in Business -
Niagara College
High School Diploma -
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