Summary
Work History
Education
Skills
ADDITIONAL
Timeline
Generic

Anmolpreet Kaur

Edmonton

Summary

Motivated and patient-focused Medical Office Administrative professional with hands-on experience supporting a physiotherapy clinic front desk. Skilled in patient intake, appointment coordination, EMR charting, and billing. Known for maintaining a calm and welcoming environment while managing a high-volume workload with accuracy and professionalism. Committed to providing supportive care and strong administrative organization to healthcare teams in rural Alberta.

Detail-oriented Front Desk Receptionist with expertise in patient intake and appointment scheduling. Committed to maintaining confidentiality and supporting therapists to enhance patient experiences.

Skilled Front Desk Receptionist with a proven track record in managing clinic communications and scheduling. Known for effective communication and collaborative support, ensuring a smooth clinic flow and positive patient interactions.

Work History

Physiotherapy Front Desk Receptionist

Progression Muscle Bone & Joint Clinic
Vernon
09.2024 - 12.2024
  • Welcomed patients, completed intake procedures, and coordinated treatment schedules for physiotherapists.
  • Managed clinic phone lines, emails, referral communication, and appointment follow-ups.
  • Maintained accurate clinical records and documentation using EMR systems.
  • Processed payments, direct billing, invoicing, and handled insurance claim submissions.
  • Supported therapists in maintaining a smooth clinic flow and positive patient experience.

Education

Medical Terminology Certificate -

ECE Assistant Certification -

Coastal College of BC

High School Diploma -

Skills

  • Patient Reception & Intake
  • Appointment Scheduling & Calendar Management
  • EMR / Medical Charting
  • Insurance Claims & Direct Billing
  • Confidential Records (FOIP/Privacy)
  • Phone & Email Communication
  • Multi-Tasking in Fast-Paced Front Desk Environments
  • Collaborative Support for Therapists & Patients

ADDITIONAL

  • Strong ability to adapt and learn clinic systems quickly.
  • Calm, professional, and patient-friendly communication style.
  • Fully willing to relocate to support rural healthcare communities.

Timeline

Physiotherapy Front Desk Receptionist

Progression Muscle Bone & Joint Clinic
09.2024 - 12.2024

Medical Terminology Certificate -

ECE Assistant Certification -

Coastal College of BC

High School Diploma -

Anmolpreet Kaur