ANMOLPREET KAUR
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
WTC Ventures Wendy's Company
Richmond, British Columbia
03.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- From greeting customers to backhouse operations worked efficiently.
Crew Member
Galeto (Italian ice cream)
Tsawwassen Ferry Terminal , BC
05.2023 - 10.2023
- Trained new staff on serving techniques, customer service protocols, and safety procedures.
- Prepared and served a variety of ice cream (more than 50 flavors) flavors and frozen desserts to customers, ensuring high-quality service.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Scooped ice cream for sundaes and made milkshakes for patrons.
- Memorized menu items, identifying allergens to streamline service to customers.
- Performed opening duties such as setting up dining areas and preparing condiments.
Crew Member
Pizza Pizza
Langley, British Columbia
05.2023 - 08.2023
- Maintained high standards of customer service during high-volume, fast-paced operations
- Prepared all food orders within a 2-3 minute time frame
- Assembled food orders while maintaining appropriate portion control
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
Bachelor in Hospitality - Hospitality Management
Western Community College
01.2025
Skills
- Effective Organizational Skills
- Effective Communication Skills
- Independent and Collaborative Work
- Efficiently Managing Multiple Tasks
- Skilled in POS Software Management
- Proficient in Property Management System (PMS)
- Drive-thru operations
- Taking orders
- Safe food handling
Certification
- Serving It Right
- Table Setting Certificate
- Mocktail Preparation certificate
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Spanish
Elementary
Timeline
Crew Member
Galeto (Italian ice cream)
05.2023 - 10.2023
Crew Member
Pizza Pizza
05.2023 - 08.2023
Crew Member
WTC Ventures Wendy's Company
03.2023 - Current
Bachelor in Hospitality - Hospitality Management
Western Community College