Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ANMOLPREET KAUR

Surrey,BC

Summary

Results-oriented Crew Member at WTC Ventures Wendy's Company with a strong focus on efficient multitasking and organizational excellence. Proven ability to manage POS software effectively while delivering exceptional customer service, enhancing overall guest experiences. Demonstrates expertise in safe food handling and fosters a collaborative work environment to support seamless team operations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Product Lister

DB SCHENKER
Delta, British Columbia
08.2023 - 08.2024
  • Developed product listings for various retail stores, ensuring accuracy of descriptions and pricing.
  • Performed price checks and special orders for customers upon request.
  • Managed online ticketing systems for cultural events, ensuring accuracy and compliance with regulations.
  • Performed regular price checks on products to ensure accurate pricing information was available for customers.
  • Verified pricing information against price tags in order to maintain accuracy of merchandise pricing.

Crew Member

WTC Ventures Wendy's Company
Richmond, British Columbia
03.2023 - Current
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Checked expiration dates on all products before serving them to customers.
  • Maintained safe food handling practices to prevent germ spread.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Organized and restocked supplies to support operations and team productivity.

Crew Member

Galeto (Italian ice cream)
Tsawwassen Ferry Terminal , BC
05.2023 - 10.2023
  • Cleaned counters, tables and fountain equipment, following quality checkpoints.
  • Trained new staff on serving techniques, customer service protocols, and safety procedures.
  • Prepared and served a variety of ice cream (more than 50 flavors) flavors and frozen desserts to customers, ensuring high-quality service.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Scooped ice cream for sundaes and made milkshakes for patrons.
  • Memorized menu items, identifying allergens to streamline service to customers.
  • Performed opening duties such as setting up dining areas and preparing condiments.

Crew Member

Pizza Pizza
Langley, British Columbia
05.2023 - 08.2023
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Prepared all food orders within a 2-3 minute time frame
  • Assembled food orders while maintaining appropriate portion control
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.

Education

Bachelor in Hospitality - Hospitality Management

Western Community College
Surrey, BC
01.2025

Skills

  • Effective Organizational Skills
  • Effective Communication Skills
  • Independent and Collaborative Work
  • Efficiently Managing Multiple Tasks
  • Skilled in POS Software Management
  • Proficient in Property Management System (PMS)
  • Drive-thru operations
  • Taking orders
  • Safe food handling

Certification

  • Serving It Right
  • Table Setting Certificate
  • Mocktail Preparation certificate

Timeline

Product Lister

DB SCHENKER
08.2023 - 08.2024

Crew Member

Galeto (Italian ice cream)
05.2023 - 10.2023

Crew Member

Pizza Pizza
05.2023 - 08.2023

Crew Member

WTC Ventures Wendy's Company
03.2023 - Current

Bachelor in Hospitality - Hospitality Management

Western Community College

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