ANMOLDEEP SINGH
Brampton,ON
Summary
Dynamic leader with a proven track record at Urban Maharajas, enhancing team performance and boosting sales through innovative strategies. Skilled in MS Office and exceptional communication, adept at problem-solving and customer engagement. Achieved significant improvements in service standards and operational efficiency, demonstrating a commitment to excellence and teamwork.
Overview
11
11
years of professional experience
Work History
Supervisor
Urban Maharajas
Bolton, Ontario
07.2022 - Current
- Monitored food supplies, ordered necessary items to maintain adequate stock levels.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
- Recruited, interviewed and hired qualified applicants for various positions within the restaurant.
- Maximized service levels through hands-on leadership.
- Monitored temperatures of prepared food and cold-storage areas.
- Performed cashiering duties as required during peak periods or in the absence of other staff members.
- Evaluated staff performance, enforced policies, maintained health codes and kept licenses current to promote superior service standards.
- Analyzed sales data to identify trends and areas for improvement.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Coached staff on strategies to enhance performance and improve customer relations.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Resolved customer complaints regarding food quality or service issues promptly and courteously.
Education Counsellor
IDP Education India Pvt Ltd
05.2018 - 06.2022
- Developed and implemented educational plans for individual students based on their needs, interests, abilities and goals.
- Worked closely with students to explore potential avenues of study and create individual goals for deepening knowledge in areas of interest.
- Conducted student interviews to assess academic performance, social development and emotional well-being.
- Resolved students' personal and interpersonal conflicts with short-term counseling services during school hours.
- Translated immigration documents to explain relevance to potential residents.
- Compiled and submitted student applications for study visas.
- Monitored changes in immigration laws and policies related to international studies.
- Responded to inquiries regarding visa application status updates.
- Developed relationships with universities and colleges to obtain admissions information for potential students.
- Maintained detailed records of all student applications and provided timely follow-up services.
- Collaborated with embassy officials in obtaining necessary approvals from foreign countries.
- Maintained accurate and complete student records required by laws, district policies and administrative regulations.
- Answered questions related to visa renewal processes and other relevant issues.
- Assisted students in understanding the visa process and requirements.
- Referred to tests, records and interviews to evaluate students' or individuals' abilities and interests.
- Counseled students on cultural adjustments while studying abroad.
- Analyzed legal documents for discrepancies to streamline procedures and avoid delays.
- Created awareness campaigns about the benefits of studying overseas through social media platforms.
- Analyzed client's financial background for eligibility criteria for visa approval.
- Advised students on the best course of action based on their individual circumstances.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
Sr. Visa Counselor
Sethi Study Circle
07.2014 - 05.2018
- Oversee all aspects of the Visa and Immigration Service ensuring that the process runs smoothly
- Interviewed all clients and handled applications to determine client eligibility
- Supervised the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government
- Reviewed and ensured that all the information provided by clients is accurate and correct preparing and checking all legal documents
- Negotiated on behalf of clients
- Assisted clients in obtaining Visas and other documentation required
- Trained new staff to enhance their understanding of immigration rules to help them to fulfill their roles effectively
- Assumed full responsibility of all Immigration issues and operations remaining up to date with any changes to legislation
- Communicated with relevant government entities on ongoing bases regarding clients' cases
Education
Post Graduate Diploma in Business Management - Business Management
Lovely Professional University
10-2018
Bachelors - Business Administration
Panjab Technical University
01.2014
Senior Secondary -
Baba Isher Singh School
01.2011
Matriculation -
KV Baddowal, Ludhiana
01.2008
Skills
- MS Office
- Excel
- MS Outlook
- PowerPoint
- Coral Design
- Excellent communication skills
- Product recommendations
- Task prioritization
- Store opening and closing
- Teamwork and collaboration
- Customer needs assessment
- Problem-solving skills
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Supervisor
Urban Maharajas
07.2022 - Current
Education Counsellor
IDP Education India Pvt Ltd
05.2018 - 06.2022
Sr. Visa Counselor
Sethi Study Circle
07.2014 - 05.2018
Post Graduate Diploma in Business Management - Business Management
Lovely Professional University
Bachelors - Business Administration
Panjab Technical University
Senior Secondary -
Baba Isher Singh School
Matriculation -
KV Baddowal, Ludhiana
Similar Profiles
AJITH NAJITH N
Data Entry Operator at Maharajas college ErnakulamData Entry Operator at Maharajas college Ernakulam
Virginia Lea BaberVirginia Lea Baber
Sales Associate at Maharajas Fine JewelrySales Associate at Maharajas Fine Jewelry
UMESH CUMESH C
Research Scholar at Maharajas College, University of MysoreResearch Scholar at Maharajas College, University of Mysore