ANMOL DEEP KAUR
Port Alberni,BC
Summary
Personable and dedicated Customer Service Representative with extensive experience in food industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Experienced and proactive Shift Manager offering 2.5 years of progressive service. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Supervisor
Tim Hortons
Port Alberni, BC
07.2024 - Current
- Oversaw daily operations, ensuring adherence to safety protocols and efficiency standards.
- Mentored team members, fostering skill development and improving overall performance.
- Implemented process improvements that enhanced workflow and reduced operational delays.
- Managed inventory levels, optimizing stock to meet production demands without excess waste.
- Conducted regular training sessions, equipping staff with necessary tools and knowledge for success.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Shift Manager
FMI Pizza Hut
Brampton, Ontario
10.2020 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Coached employees on interactions with customers to drive exceptional service.
- Communicated with other shift managers to facilitate continuum of customer service.
- Managed daily cash intake by counting out registers and tabulating profits.
- Recruited and trained new employees to meet job requirements.
- Documented receipts, employee hours and inventory movement.
Shift Manager
Mcdonalds
Brampton, Ontario
10.2021 - 10.2022
Education
Computer Programming
Seneca College of Applied Arts And Technology
North York, ON08.2021
Bachelor of Science - Mathematics
DAV University
India05.2019
Skills
- Documentation and Reporting
- Recruitment and Hiring
- Performance Evaluations
- Team Leadership
- Training and Development
- Work Planning and Prioritization
- Staff Training
- Scheduling and Coordinating
- Technical Proficiency
- Managing Operations and Efficiency
- Handling Customer Complaints
Languages
English
Native or Bilingual
Education and Training
other,other
Timeline
Supervisor
Tim Hortons
07.2024 - Current
Shift Manager
Mcdonalds
10.2021 - 10.2022
Shift Manager
FMI Pizza Hut
10.2020 - Current
Computer Programming
Seneca College of Applied Arts And Technology
Bachelor of Science - Mathematics
DAV University