Anmol Singh
Brampton,ON
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Technician
Eulix Digital Printers
08.2025 - Current
- Operated digital printing equipment, ensuring high-quality output and adherence to specifications.
- Conducted routine maintenance on printers, enhancing equipment reliability and performance.
- Collaborated with team members to troubleshoot printing issues, minimizing downtime and improving workflow efficiency.
- Managed print job setups, accurately aligning designs and materials for optimal results.
- Assisted in inventory management by tracking supplies and placing timely orders to prevent shortages.
Customer Service Representative
Calcutta Fiber Glass
09.2022 - 12.2023
- Assisted customers with product inquiries and order tracking to enhance satisfaction.
- Resolved customer complaints efficiently, ensuring timely follow-up and resolution.
- Maintained accurate records of customer interactions using CRM software.
- Educated customers on product features and benefits to facilitate informed purchasing decisions.
- Collaborated with team members to improve service processes and delivery times.
- Processed returns and exchanges in accordance with company policies, minimizing discrepancies.
Education
Associate of Applied Science - Information And Computer Systems
Seneca College of Applied Arts And Technology
North York04-2025
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Professionalism and courtesy
- Deposit and withdrawal management
- Money handling
- Strong analytical skills
- Complex Problem-solving
Timeline
Technician
Eulix Digital Printers
08.2025 - Current
Customer Service Representative
Calcutta Fiber Glass
09.2022 - 12.2023
Associate of Applied Science - Information And Computer Systems
Seneca College of Applied Arts And Technology