Anmol Singh
Scarborough,ON
Summary
Dynamic professional with a proven track record at SRP Industries, enhancing data quality and system performance. Excelled in troubleshooting, cybersecurity, and fostering team building, leading to increased efficiency and customer satisfaction. Skilled in hardware/software installation and problem-solving, achieving significant improvements in IT operations.
Overview
4
4
years of professional experience
Work History
Computer Operator
SRP Industries
01.2020 - 07.2022
- Maintained a high level of accuracy in data entry tasks, resulting in improved overall data quality.
- Maintained spreadsheets of data across multiple systems.
- Generated reports covering details about data, system operation, and error monitoring.
- Processed requests for service from internal and external customers.
Application Support new Associate
Accenture Solutions Private
07.2019 - 12.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Computers Administrator
SRP Industries
06.2018 - 06.2019
- Provided end-user training on new software applications or hardware devices as needed, ensuring smooth adoption across the organization.
- Established remote access capabilities to enable flexible work options for employees without compromising security.
- Enhanced system performance by implementing regular software updates and optimizing server configurations.
- Championed adoption of cloud-based applications where applicable, improving scalability and cost efficiency for the organization''s IT needs.
Education
Post-Graduate Certificate - Cyber Security
Loyalist College of Applied Arts And Technology
Belleville, None04-2024
Bachelors - Computers Application
Jagan Institute Of Management Studies
New Delhi05-2018
Skills
- Documentation skills
- Hardware and software installation
- Report creation
- Programming
- Troubleshooting
- Cybersecurity knowledge
- Application support
- Multitasking
- Problem-solving abilities
- Team building
- Quality Assurance
- Problem-solving aptitude
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Computer Operator
SRP Industries
01.2020 - 07.2022
Application Support new Associate
Accenture Solutions Private
07.2019 - 12.2019
Computers Administrator
SRP Industries
06.2018 - 06.2019
Post-Graduate Certificate - Cyber Security
Loyalist College of Applied Arts And Technology
Bachelors - Computers Application
Jagan Institute Of Management Studies
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