Anmol Sharma
Vaughan,ON
Summary
Proven track record of excellence as a Truck Driver for Day and Ross, showcasing exceptional safe driving practices and a strong work ethic. Expert in GPS and route planning, alongside a Class A Commercial Driver's License. Excelled in customer service at HGS Canada, enhancing customer loyalty through effective conflict resolution and empathy.
Overview
6
6
years of professional experience
Work History
Truck Driver
Day and Ross
2022.06 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Customer Service Representative
HGS Canada
2018.10 - 2022.03
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Recreation Therapy - Recreation Therapy
Canadore College of Applied Arts And Technology
North Bay, ON04.2020
Skills
- Safe Driving
- Strong Work Ethic
- Self-motivation and discipline
- Safe Driving Practices
- Class A Commercial Driver's License
- GPS and route planning
- Customer-Oriented
Languages
English
Professional Working
Timeline
Truck Driver
Day and Ross
2022.06 - Current
Customer Service Representative
HGS Canada
2018.10 - 2022.03
Recreation Therapy - Recreation Therapy
Canadore College of Applied Arts And Technology
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