Anmol Sharma
Courtenay,British Columbia
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Chevron
04.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Front Counter Cashier
Tim Hortons
02.2023 - 10.2023
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Greeted customers and responded to requests for information.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Organized items on shelves to help customers locate products easily and quickly.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
North Island College
Courtenay, BC04.2024
Skills
- Training Development Aptitude
- Problem-Solving Abilities
- Customer Service
- Team Development
Languages
English
Full Professional
Timeline
Customer Service Representative
Chevron
04.2023 - Current
Front Counter Cashier
Tim Hortons
02.2023 - 10.2023
High School Diploma -
North Island College
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