Anmol Sekhon
88 Russel Creek Dr, Brampton,ON
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
7
7
years of professional experience
Work History
Assistant Manager
La Vie En Rose
11.2021 - 09.2024
- Supervised day-to-day operations along side store manager to meet performance, quality, brand protection and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Performed opening and closing shifts, monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles, coaching in moment ,providing quarterly and yearly sales evaluations and by improvising disciplinary measures if/when required.
- Assisted in recruiting, interviewing, hiring, onboarding and training of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement by meeting monthly targets.
- Setting daily sales goals based on KPI and conversion trend weekly and LY comparison reports and identify areas of opportunities .
- Checked emails for Memos and updates from various departments and act on them in timely manner.
- Was responsible of setting up store visual along side Store Manager and Junior Assistant Manager, by following the planograms and weekly visual Memos.
Assistant Manager
Suzy Shier
07.2019 - 07.2021
- Leading by example and maintaining company customer service , integrity and inclusivity values.
- Assisted store Manager to maintain a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies , reviewing sales reports and identifying opportunities to drive sales results.
- Led weekly team meetings along side store manager to discuss goals and review performance, fostering culture of continuous improvement.
Key Holder
Suzy Shier
01.2019 - 07.2019
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Collaborated with the management team on implementing strategies to achieve store's monthly sales targets.
- Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
Sales Associate
Suzy Shier
03.2018 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Education
Associate of Applied Science - Chemical Lab Engineering
Sheridan College Institute of Technology And Advanced Learning
Brampton, ON04-2019
Skills
- Customer service
- Team leadership
- Team motivation
- Sales strategies
- Customer relationship management (CRM)
- Recruiting and interviewing
- Multitasking
- Conflict Resolution
- Project Management
Timeline
Assistant Manager
La Vie En Rose
11.2021 - 09.2024
Assistant Manager
Suzy Shier
07.2019 - 07.2021
Key Holder
Suzy Shier
01.2019 - 07.2019
Sales Associate
Suzy Shier
03.2018 - 07.2019
Associate of Applied Science - Chemical Lab Engineering
Sheridan College Institute of Technology And Advanced Learning
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