Anmol Saini
Brampton,Ontario
Summary
Meticulous worker with experience in warehousing and logistics. Demonstrated ability to identify, troubleshoot, and resolve operational issues within tight deadlines. Proven track record of quickly and accurately fulfilling orders and shipping products. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
2
2
years of professional experience
Work History
Ecommerce Store Associate
Walmart
02.2023 - 04.2024
- Research and locate specific items requested by customers.
- Process customer orders and ensure accurate and timely delivery.
- Handle customer inquiries, complaints, and returns in a professional manner.
- Collaborate with other team members to ensure a seamless shopping experience for customers.
- Other duties as assigned by manager.
Customer Service Representative
Staples
01.2022 - 12.2022
- Processing all types of purchases, resolving customer opportunities, and completing returns and exchanges.
- Handle a wide range of purchases including buy-online-pickup-in-store, services pickups and special orders.
- Operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments.
- Stock and maintain front-end racks/shelves and merchandise areas.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Business Administration
Cambrian College
Brampton, ON04.2023
Skills
- Experience working as Front Desk Receptionist and Customer Service
- Proficiency in MS Word, Excel, PowerPoint, Outlook
- Strong organizational Communication (via phone, email and chat) and written skills
- Demonstrated ability to data entry and computer Keyboard
- Ability to work in a fast pace
- Office administrative services including photocopying, filing preparing correspondence and communicating with clients via email, phone and in person
Dispatch Skills
* Border crossing process (PAPS, ACE and PARS, ACI).
* Have experience of Load link and booking loads.
* Power DAT (interstate load booking).
* Avaal Border crossing Software.
* Rate Negotiation and customer service.
* Knowledge of market rates.
* Experience in Auto parts and meat shipment loads.
Timeline
Ecommerce Store Associate
Walmart
02.2023 - 04.2024
Customer Service Representative
Staples
01.2022 - 12.2022
Business Administration
Cambrian College
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