ANMOL RATTAN
Brampton
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Visaxpress
02.2024 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Volunteer
The Co-Operative House Building Society Ltd.,India
04.2023 - 12.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Masters Of Commerce - Commerce
Panjab University
Chandigarh05-2017
Hons. in Bachelors Of Commerce (E-Business) - Commerce
Panjab University
Chandigarh04-2015
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Customer Service Representative
Visaxpress
02.2024 - 12.2024
Volunteer
The Co-Operative House Building Society Ltd.,India
04.2023 - 12.2023
Masters Of Commerce - Commerce
Panjab University
Hons. in Bachelors Of Commerce (E-Business) - Commerce
Panjab University
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