Anmol Kaur
Edmonton,AB
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
SENIOR COUNSELLOR
GMAP IMMIGRATION
07.2024 - Current
- Support and counsel clients dealing with immigration-related concerns
- Providing clients with relevant documentation.
- Assisting clients with paperwork completion and timely submission.
- Educate and counsel clients on immigration law and process.
- Preparing and filing applications and petitions for immigration.
- keeping oneself updated on modifications to immigration laws and rules.
- Prepare and submit the necessary documentation and applications for immigration.
- Track the status of an application by corresponding with government entities.
- Keep client records and files in a systematic manner.
Supervisor
Churchs Chicken
06.2022 - 03.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- I have over 4 years of experience in the restaurant industry. I am a highly motivated and results-oriented professional with a proven track record of success. I am seeking a position that will allow me to utilize my leadership, communication, and organizational skills to make a significant contribution to your organization.
Lead Cashier
Freshco(sobeys)
05.2021 - 06.2022
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Efficiently managed over 50 customers when store is busy in short span of time
Store Associate
Reliance Mart
03.2020 - 01.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Education
Post Graduation - International Business Management
Northern College Pures Campus
Scarborough, Ontario08.2022
Bachelor of Arts - Economics, English Hons,Business
MCM DAV College
Chandigarh, India05.2019
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Operations Management
- Financial Management
- Data Analytics
- POS System Handling
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
SENIOR COUNSELLOR
GMAP IMMIGRATION
07.2024 - Current
Supervisor
Churchs Chicken
06.2022 - 03.2024
Lead Cashier
Freshco(sobeys)
05.2021 - 06.2022
Store Associate
Reliance Mart
03.2020 - 01.2021
Post Graduation - International Business Management
Northern College Pures Campus
Bachelor of Arts - Economics, English Hons,Business
MCM DAV College
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