Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anmol Hundal

Surrey,BC

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Seeking to maintain a position that offers professional challenges utilizing professional skills excellent time management and problem solving skills. A fast learner and adaptive individual with beginners experience but with fluent communication skills and goal oriented mindset.

Overview

1
1
year of professional experience

Work History

Customer Service Trainee

Kochar Business Park
09.2023 - 12.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Streamlined communication channels for better information flow between customers and management.
  • Reduced customer complaints by providing timely feedback to the team on areas of improvement.
  • Supported colleagues in handling difficult customers, ensuring smooth resolution of conflicts.
  • Participated in regular training sessions to stay up-to-date with industry trends and best practices.
  • Managed high call volumes while maintaining professionalism and empathy towards all callers.

Web Design Intern

Compass Technologies
11.2022 - 07.2023
  • Enhanced user experience by designing visually appealing and user-friendly web layouts.
  • Collaborated with the development team for seamless integration of design elements into functional websites.
  • Optimized site performance by implementing responsive design techniques for better mobile compatibility.
  • Consistently met deadlines, delivering high-quality designs for multiple projects simultaneously.
  • Assisted in the creation of marketing materials such as social media graphics and email campaigns, driving customer engagement.
  • Worked alongside copywriters to create cohesive visual storytelling that supported written content on web pages.

Education

High School Diploma -

SGTB Public School
Khankot Amritsar, Punjab, India

Diploma - Web Designing

Compass Technologies
Chandigarh, Punjab, India
08.2023

Skills

  • Social Perceptiveness
  • Complaint Handling
  • Data entry proficiency
  • Call center experience
  • Problem-Solving
  • Order Fulfillment
  • Stock management
  • Attention to Detail
  • Money handling abilities
  • Data Management
  • Analytical Skills
  • Computer Skills

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Customer Service Trainee

Kochar Business Park
09.2023 - 12.2023

Web Design Intern

Compass Technologies
11.2022 - 07.2023

High School Diploma -

SGTB Public School

Diploma - Web Designing

Compass Technologies

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Anmol Hundal