Anmol Ghuman
Airdrie,AB
Summary
Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.
Overview
5
5
years of professional experience
Work History
Manager of Business Development
M2G Group Inc. (Pur&Simple)
2022.06 - Current
- Evaluated the effectiveness of various marketing channels, reallocating budget resources accordingly to maximize ROI on promotional efforts.
- Developed strategic partnerships with key industry players to expand market reach and drive sales growth.
- Established measurable performance metrics for evaluating departmental success, facilitating data-driven decision making within the organization.
- Mentored junior team members, providing guidance and support to foster professional growth and career advancement within the company.
- Conducted thorough market research and analysis, leading to more informed business decision making.
- Negotiated contracts with suppliers, resulting in cost savings for the organization without compromising on quality or service levels.
- Streamlined internal processes to increase operational efficiency within the business development department.
- Generated new business with marketing initiatives and strategic plans.
Restaurant Manager
Burrito Boyz
2020.01 - 2022.06
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Resturant Supervisor
Fat Bastard Burrito
2019.03 - 2020.01
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Assisted in recruitment processes, selecting well-qualified candidates that contributed positively to the team dynamic.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
Education
Business Management
St Clair College
Toronto, ON04.2020
Skills
- Competitive Analysis
- Customer Service
- Team Collaboration
- Team Leadership
- Decision-Making
- Goals and performance
- Strategic business planning
- Training and Development
- Staff Management
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Manager of Business Development
M2G Group Inc. (Pur&Simple)
2022.06 - Current
Restaurant Manager
Burrito Boyz
2020.01 - 2022.06
Resturant Supervisor
Fat Bastard Burrito
2019.03 - 2020.01
Business Management
St Clair College
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