Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anmol Bopparai

Summary

Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dispatcher

Augmented Transport
06.2021 - Current
  • Receiving both emergency and non-emergency calls, keeping track of driver logs, maintaining records, solving issues, and dispatching the proper team members are all duties of a dispatcher
  • They may also be responsible for keeping an eye on weather reports or alerting drivers when necessary
  • Interface with customers on a daily basis to ensure a high-quality experience and identify resolutions to order issues

Assistant Store Manager

ONroute
07.2018 - 06.2021
  • Coordinate with the store manager to oversee all aspects of store operations, including inventory management, sales forecasting, staff scheduling, and customer service related issues
  • Lead a team of six cashiers, baristas, and cooks each shift, define workflows, evaluate performance, and provide mentorship to facilitate professional growth
  • Drive training initiatives to enhance product knowledge and sales techniques for team members, resulting in a 10% increase in monthly sales

Education

Computer Networking & Technical Support

St. Lawrence College
05.2018

Skills

  • Customer Service
  • Team Leadership
  • Operations Management
  • Excellent communication
  • Staff Development
  • Trucking Dispatching
  • Creative Solutions

Certification

  • ServSafe Certification, 2019

Timeline

Dispatcher

Augmented Transport
06.2021 - Current

Assistant Store Manager

ONroute
07.2018 - 06.2021

Computer Networking & Technical Support

St. Lawrence College
Anmol Bopparai