Anmol Bopparai
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dispatcher
Augmented Transport
06.2021 - Current
- Receiving both emergency and non-emergency calls, keeping track of driver logs, maintaining records, solving issues, and dispatching the proper team members are all duties of a dispatcher
- They may also be responsible for keeping an eye on weather reports or alerting drivers when necessary
- Interface with customers on a daily basis to ensure a high-quality experience and identify resolutions to order issues
Assistant Store Manager
ONroute
07.2018 - 06.2021
- Coordinate with the store manager to oversee all aspects of store operations, including inventory management, sales forecasting, staff scheduling, and customer service related issues
- Lead a team of six cashiers, baristas, and cooks each shift, define workflows, evaluate performance, and provide mentorship to facilitate professional growth
- Drive training initiatives to enhance product knowledge and sales techniques for team members, resulting in a 10% increase in monthly sales
Education
Computer Networking & Technical Support
St. Lawrence College
05.2018
Skills
- Customer Service
- Team Leadership
- Operations Management
- Excellent communication
- Staff Development
- Trucking Dispatching
- Creative Solutions
Certification
- ServSafe Certification, 2019
Timeline
Dispatcher
Augmented Transport
06.2021 - Current
Assistant Store Manager
ONroute
07.2018 - 06.2021
Computer Networking & Technical Support
St. Lawrence College