Dynamic Operations Manager with a proven track record at South Hall Banquet and Event Center, excelling in client relationship management and financial oversight. Skilled in team leadership and problem-solving, I enhanced client interactions and mentored staff, driving exceptional service and operational efficiency. Passionate about delivering results and fostering strong client connections.
Overview
12
12
years of professional experience
Work History
Operations Manager
South Hall Banquet and Event Center
Vancouver, British Columbia
08.2024 - Current
Rapidly assessed and addressed customer demands.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Leveraged issue resolution and communication skills to build enduring client relationships.
Oversaw financial management, budget management, accounting and payroll activities.
Enhanced client interactions by employing robust quality assurance methods.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Handled tasks related to scheduling, training and inventory control effectively.
Business Owner/Manager
Owner
Jalandhar, Punjab
06.2022 - Current
Chef
Fresh Food Caterers
Jalandhar, Punjab
05.2023 - 04.2024
Restaurant Manager
Hotel Amber Palace
Jalandhar, Punjab
01.2013 - 04.2022
Education
B.Tech - Electronics And Communications Engineering
DAV Engr. College
Jalandhar
06-2012
High School Diploma -
Mehr Chand Polytechnic
Jalandhar
06-2009
Matriculation -
M.G.N Public School
Jalandhar
04-2006
Skills
Team leadership
Client relationship management
Financial management
Effective communication
Organizational management
Employee motivation
Marketing
Problem solving
Affiliations
Performed in more than 150 live T.V. program as an Anchor and Channel Representative.
Acted in feature Films as supporting lead role.
Bhangra Dance Coach or Trainer
Languages
English
Professional
Punjabi
Professional
Accomplishments
Winner Title 'Mr. Singh 2009'
Given judgement in Various schools/colleges
Interviewed number of times as a Motivational Speaker.
Timeline
Operations Manager
South Hall Banquet and Event Center
08.2024 - Current
Chef
Fresh Food Caterers
05.2023 - 04.2024
Business Owner/Manager
Owner
06.2022 - Current
Restaurant Manager
Hotel Amber Palace
01.2013 - 04.2022
B.Tech - Electronics And Communications Engineering