Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anmol Anmol

Winnipeg,MB

Summary

Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

5
5
years of professional experience

Work History

Store Manager

Circle K
10.2023 - 03.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Team Leader

Canada Cartage
01.2022 - 03.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Hotel Manager

Woodbine Hotel
08.2021 - 11.2022
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
  • Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
  • Established a positive work culture that promoted teamwork, collaboration, and employee morale.

Store Leader

Skyline Clothing
12.2018 - 02.2020
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Streamlined inventory management with accurate record-keeping and timely ordering of products.
  • Reduced shrinkage levels through diligent monitoring, staff education, and improved security measures.
  • Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
  • Increased overall store productivity with effective scheduling, task delegation, and resource allocation.

Education

Hotel Management & Hospitality - Hotel Management & Hospitality

George Brown College
Toronto, None
05-2018

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills

Languages

English
Punjabi
Hindi

Timeline

Store Manager

Circle K
10.2023 - 03.2024

Team Leader

Canada Cartage
01.2022 - 03.2023

Hotel Manager

Woodbine Hotel
08.2021 - 11.2022

Store Leader

Skyline Clothing
12.2018 - 02.2020

Hotel Management & Hospitality - Hotel Management & Hospitality

George Brown College

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