Driven by a results-focused approach, I leveraged my multilingual capabilities and expertise in Microsoft Office to enhance client satisfaction and portfolio performance at Royal Bank of Canada. My background in customer support and interpretation, combined with exceptional interpersonal and communication skills, has consistently improved client understanding and service delivery. Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Typing speed- over 50 wpm
Expertise in Microsoft office
Interpersonal Skills
Verbal & Written Communication Skills
Administration experience
Ability to adapt change
Multiliingual
Ability to manage stress