Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anmol Anmol

Kitchener,ON

Summary

Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level.

Overview

5
5
years of professional experience

Work History

Food Prep Cook

Mary Brown's Chicken
09.2023 - Current
  • Enhanced food quality by adhering to proper preparation techniques and maintaining a clean work area.
  • Increased customer satisfaction by consistently delivering visually appealing and delicious dishes.
  • Reduced food waste through careful inventory management, storage, and rotation practices.
  • Collaborated with other cooks for seamless teamwork, ensuring timely and accurate order fulfillment.

Travel Agency Manager

Ostrich Holidays
12.2022 - 07.2023
  • Increased customer satisfaction by implementing streamlined booking processes and personalized travel itineraries.
  • Developed strong relationships with vendors for better travel deals and more options for clients.
  • Managed and led a team of travel agents, ensuring consistent high-quality service to clients.
  • Maintained accurate financial records, enabling effective budget management and increased profits.

Dispatcher

Amazon
01.2019 - 06.2022
  • Improved response times by efficiently prioritizing and dispatching emergency calls.
  • Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
  • Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Education

Bachelor of Commerce -

Punjabi University
Patiala,PB
07.2018

Skills

  • Guest Services
  • Customer Relations
  • Schedule Management
  • Updating Logs
  • Incident Reporting
  • Prioritizing Calls
  • Problem Solving
  • Time Management
  • Active Listening
  • Record Keeping
  • Attention to Detail

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Food Prep Cook

Mary Brown's Chicken
09.2023 - Current

Travel Agency Manager

Ostrich Holidays
12.2022 - 07.2023

Dispatcher

Amazon
01.2019 - 06.2022

Bachelor of Commerce -

Punjabi University

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Anmol Anmol