Anmol Anmol
Charlottetown,PE
Summary
Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Motivated to maintain customer satisfaction and contribute to company success. Organized to apply time management and skills in various environments.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Toronto1Taxi
07.2021 - 02.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
- Developed strong customer relationships to encourage repeat business.
- Consulted with customers to resolve service and billing issues.
- Mentored new employees on procedures and policies to maximize team performance.
Food and Beverage Server
Denny’s
Brampton, On
02.2020 - 12.2020
- Provided exceptional service to high volume of daily customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Presented menus and answered questions about menu items, making recommendations upon request.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Chef Assistant/Kitchen Helper
CLS Catering Services LSG Sky Chefs
Brampton, ON
05.2019 - 03.2020
- Maintained clean and well-organized kitchen areas to promote efficiency.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Restocked main kitchen areas with items from shelves, coolers and freezers.
- Restocked pantry with nonperishable food items to prevent stock from running low.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
Education
Diploma - Business
Sheridan College
Brampton, ON04.2020
Commerce And Business Administration
Cambridge International School
India04.2018
Skills
- Building Customer Trust and Loyalty
- Issue and Complaint Resolution
- Transaction Processing
- Data Entry
- Verbal and Written Communication
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- Call Center Operations
- Process Optimization
- In-Store Support
Certifications and Licenses
- Driver's License
- Food Handler Certificate
- Standard First Aid& CPR Certificate
- Security Guard License
Timeline
Customer Service Representative
Toronto1Taxi
07.2021 - 02.2023
Food and Beverage Server
Denny’s
02.2020 - 12.2020
Chef Assistant/Kitchen Helper
CLS Catering Services LSG Sky Chefs
05.2019 - 03.2020
Diploma - Business
Sheridan College
Commerce And Business Administration
Cambridge International School
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