ANMOL .
Sydney
Summary
Dynamic sales professional with a proven track record at Hudson Bay, excelling in customer service and communication. Expertise in building strong client relationships and ensuring compliance, combined with comprehensive sales training and cash handling accuracy, drives exceptional results. Friendly and empathetic with a solid understanding of customer needs and conflict resolution, dedicated to providing outstanding service and support. Committed to fostering positive customer relationships that enhance satisfaction and loyalty in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
KAP CALL CENTER
01.2021 - 10.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Sales Representative
HUDSON BAY
09.2023 - 11.2024
- Attended weekly team meetings to discuss upcoming projects and challenges.
- Ensured compliance with all relevant regulations when selling products or services.
- Maintained accurate records of customer orders and payments.
- Developed strong relationships with clients through effective communication.
Education
BBA - Occupational Health And Safety
Cape Breton University
Sydney05-2025
Bachelor - Pharmacy
I.S.F COLLEGE OF PHARMACY
08-2022
Skills
- Patience and resilience
- Market awareness
- Company policies
- Complaint resolution
- Customer needs assessment
- Goal-oriented mindset
- Empathy and patience
Accomplishments
- Resolved product issue through consumer testing.
- Achieved result by completing task with accuracy and efficiency.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- IELTS 7.5 BAND
REFRENCES
- DAMAN (9029196084)
- VISHAL KAPOROR (9029191573)
Timeline
Customer Sales Representative
HUDSON BAY
09.2023 - 11.2024
Customer Service Representative
KAP CALL CENTER
01.2021 - 10.2023
Bachelor - Pharmacy
I.S.F COLLEGE OF PHARMACY
BBA - Occupational Health And Safety
Cape Breton University
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