ANKUSH WADHWA
Toronto,Canada
Summary
Senior Business Consultant & Product Lead with 15+ years of experience driving digital transformation within the Canadian Public Sector and US Healthcare markets. Currently leading the Digital Roadmap for Ontario's largest government gaming enterprise. Proven expertise in bridging business strategy with technical execution, launching high-impact FinTech solutions including Apple Pay, Interac E-Transfer, and KYC platforms that generated 30% revenue growth. Deep proficiency in Agile delivery, regulatory compliance (PCI-DSS, AML), and managing multi-million dollar product portfolios.
Overview
16
16
years of professional experience
Work History
Business Consultant | Lead Product Owner & Digital Strategy
Ontario Lottery & Gaming Corp (OLG) — Government of Ontario
11.2019 - Current
- Lead functional Product Owner for government-regulated enterprise processing high-volume financial transactions, overseeing product lifecycle from ideation to go-to-market.
- Key Achievements:
- Payments Product Strategy (Revenue Growth) — Spearheaded end-to-end product integration of Apple Pay and Interac E-Transfer for deposits, directly increasing digital revenue by 30% and boosting new user sign-ups through friction reduction in the deposit journey.
- Real-Time Disbursements — Directed strategic roadmap for Instant Payouts utilizing Interac E Transfer, reducing withdrawal settlement time from 3 business days to seconds, significantly improving Net Promoter Score (NPS).
- KYC & Identity Verification — Led implementation of Persona identity verification to automate KYC process, reducing manual review times by 40% and accelerating withdrawal processing and account clearance for customers.
- Compliance & Regulatory Governance — Directed mission critical compliance projects ensuring full PCI-DSS and AML regulatory adherence, maintaining zero non-compliance penalties for the organization across all payment platforms.
- Subscription Revenue Optimization — Analyzed customer payment behavior and redesigned subscription payment UX, decreasing payment click drop-off rates and increasing recurring subscription revenue significantly.
- Agile Delivery & MVP Launch — Led cross-functional Agile teams (Developers, QA, UX) for new gaming verticals (Proline+), managing backlog and sprint planning, capturing significant market share post-launch.
- Vendor & Stakeholder Management — Acted as primary bridge between business units and external technology vendors, negotiating costs and ensuring delivery against strict SLAs.
Lead Product Analyst & eCommerce Manager
Ujala Enterprises LLC
05.2015 - 08.2019
- B2B Platform Product Owner — Led complete redesign of B2B booking platform, translating business needs into functional specifications. New UX/UI design increased online sales revenue by 55%.
- Data-Driven Decision Making — Utilized advanced booking data analytics to identify customer friction points, prioritizing backlog items that maximized ROI and user conversion rates.
- Cloud Scalability — Collaborated with engineering leads to migrate legacy systems to cloud architecture (AWS), ensuring scalability during peak transaction windows and reducing infrastructure costs.
Senior Business Systems Analyst
United Health Group
10.2013 - 05.2014
- Regulatory Requirements — Authored detailed business requirements for vendor management applications, ensuring strict adherence to HIPAA and healthcare data privacy standards.
- System Integration — Supported high-level integrations using HL7 standards, ensuring seamless data flow between disparate enterprise healthcare systems.
Senior Business Analyst
Mayo Clinic
06.2012 - 07.2013
Business Analyst
Prime Therapeutics
01.2012 - 06.2012
Business Analyst
Blue Cross Blue Shield
05.2010 - 01.2012
Education
Bachelor of Science - Computer Science
North Dakota State University
Fargo, USASkills
- Product Management
- Digital Roadmap Strategy
- MVP Definition & Planning
- Product Backlog Management
- User Story Creation
- FinTech & Payments
- Mobile Wallets (Apple Pay/Google Pay)
- Payment Gateways & Processing
- Subscription Models & Optimization
- Risk & Compliance
- PCI-DSS Standards
- AML Regulations
- KYC/Identity Verification
- HIPAA/Data Privacy
- Agile Leadership
- Scrum Framework
- Kanban Methodology
- Stakeholder Management
- Cross-functional Teams
- Technical & Tools
- JIRA, Confluence, Figma
- Azure DevOps, Visio
- AWS/Azure Cloud
- Data Analytics
Accomplishments
- HealthTech Founder (CuratedHim): Launched a niche Direct-to-Consumer (D2C) fitness & wellness platform driven by personal passion. Architected a secure subscription-based payment model for health products, successfully navigating complex regulatory compliance while building a community-focused brand.
- $1.2M Annual Savings (OLG): Architected a "Least-Cost Routing" logic for payment gateways, reducing interchange fees by 15% across high-volume transaction flows.
- 30% Revenue Uplift (OLG): Spearheaded the end-to-end launch of Apple Pay & Interac deposits, significantly boosting digital transaction volume and user acquisition.
- Real-Time Payments (OLG): Led the strategic roadmap for Instant Payouts, reducing customer withdrawal settlement times from 3 days to < 30 seconds
PERSONAL DETAILS
Languages: English, Hindi
Nationality - Canadian
Marital Status - Married
Interests
- Gym Workouts
- Team Sports
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Coding and Programming
- Travel
Timeline
Business Consultant | Lead Product Owner & Digital Strategy
Ontario Lottery & Gaming Corp (OLG) — Government of Ontario
11.2019 - Current
Lead Product Analyst & eCommerce Manager
Ujala Enterprises LLC
05.2015 - 08.2019
Senior Business Systems Analyst
United Health Group
10.2013 - 05.2014
Senior Business Analyst
Mayo Clinic
06.2012 - 07.2013
Business Analyst
Prime Therapeutics
01.2012 - 06.2012
Business Analyst
Blue Cross Blue Shield
05.2010 - 01.2012
Bachelor of Science - Computer Science
North Dakota State University