Ankush Kumar

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level driver position. Ready to help team achieve company goal. Lyft and uber passenger Driver proficient in efficient route planning and customer service excellence. Consistently optimized delivery routes to reduce times by 15% and maintained 98% on-time rate, completing up to 25 deliveries per shift. Achieved 4.9/5 customer satisfaction rating by resolving issues promptly and providing attentive service. Demonstrates strong adherence to safe driving practices with over 1,000 hours of incident-free driving and clean driving record.

Efficient Route Planning

• Optimized delivery routes using GPS and mapping software, reducing delivery times by average of 15%.
• Completed up to 25 deliveries per shift with consistent on-time rate of 98%.
• Monitored traffic patterns and peak order times to adjust routes dynamically, improving efficiency.

Customer Service Excellence

• Maintained customer satisfaction rating of 4.9/5 through attentive service and timely deliveries.
• Resolved customer issues promptly, resulting in 20% reduction in complaints.
• Delivered exceptional service by ensuring all orders were accurate and handling special instructions with care.

Safe Driving Practices

• Completed over 1,000 hours of incident-free driving, adhering strictly to traffic regulations and safety protocols.
• Utilized defensive driving techniques to maintain clean driving record, minimizing vehicular wear and fuel consumption.
• Completed National Safety Council?s Defensive Driving Course, enhancing hazard recognition and emergency preparedness skills.