Ankush Gogia
Mississauga
Summary
Dedicated and detail-oriented professional with over 7 years of experience in pharmacy and customer service. Proven ability to provide exceptional customer experiences, manage inquiries effectively, and deliver sound advice tailored to client needs. Strong background in financial product knowledge, operational excellence, and team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Wendy’s
07.2023 - 01.2025
- Provided courteous and efficient customer service in a fast-paced environment, ensuring orders were accurately processed and delivered
- Managed cash handling, processed transactions, and maintained financial accuracy in daily sales
- Engaged with customers to enhance their dining experience and addressed concerns with professionalism
- Maintained compliance with health and safety regulations to ensure food quality and service standards were met
- Collaborated with team members to improve workflow efficiency and customer satisfaction
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
Pharmacy Assistant
Pharmacy Assistant
02.2017 - 03.2023
- Provided courteous and efficient service to customers, addressing inquiries and resolving issues promptly, contributing to a positive customer experience
- Engaged customers in meaningful conversations to assess their prescription and health needs, offering tailored advice and recommendations
- Collaborated with pharmacists to manage inventory and ensure compliance with regulatory requirements, minimizing operational risks
- Identified opportunities to cross-sell health products, resulting in a [specific percentage] increase in sales
- Participated in team training sessions to enhance product knowledge and customer service skills, fostering a supportive work environment
- Updated computer system with current customer, payment and inventory information.
Education
Health Care Management
Northern College of Technology
Toronto, ON12-2024
Bachelor of Science - Pharmacy
Chitkara University
India07-2016
Skills
- Exceptional Customer Service
- Problem Solving and Conflict Resolution
- Team Collaboration and Support
- Communication
- Strategic thinking
- Reliability and punctuality
Certification
- Licensed pharmacist (PHARMACY COUNCIL)
- I-PAC- Core: Health care provider control
- Pac- Core: Health care provider control
- Public Health Ontario
- Degree Evaluation BY Pharmacy Examining Board of Canada
Timeline
Cashier
Wendy’s
07.2023 - 01.2025
Pharmacy Assistant
Pharmacy Assistant
02.2017 - 03.2023
Health Care Management
Northern College of Technology
Bachelor of Science - Pharmacy
Chitkara University
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