To be useful resource to an organization by aiming at perfection, adding value to work and process performed, delivering strong problem solving, exploring skills, to fulfill professionals expectations and seeking growth.
Overview
3
3
years of professional experience
Work History
SECURITY GUIDE
SAFETY
01.2023 - 02.2024
Enhanced guest experience by providing informative and engaging guided tours.
Developed customized tour itineraries for diverse groups, ensuring a memorable and enjoyable trip.
Maintained safety standards during excursions, resulting in zero accidents or incidents.
Built strong relationships with local vendors, securing exclusive access to attractions for tour participants.
Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
Manager
HELPER
04.2021 - 11.2023
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.