ANKUSH ANKUSH
Scarborough,Canada
Summary
Observant professional accustomed to working alone as well as effective team player to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment.
Overview
3
3
years of professional experience
Work History
Security Officer
Securitas
Toronto, ON
05.2025 - Current
- Maintained accurate logs of all security activities to ensure thorough documentation.
- Conducted regular patrols of facility grounds, parking lots, and perimeter areas.
- Investigated suspicious persons or vehicles, contacting authorities when necessary.
- Monitored surveillance cameras and responded proactively to suspicious activity.
- Prepared detailed reports on daily activities, unusual occurrences, and maintenance issues.
- Enforced access control measures according to established procedures.
- Greeted staff, guests, vendors, and contractors upon arrival at facility entrance.
- Investigated reported incidents of theft or vandalism to address security breaches.
SECURITY OFFICER
Paragon Security
Toronto, Canada
04.2024 - Current
- Completed regular safety inspections to determine hazards and identify suspicious individuals.
- Collaborated with law enforcement personnel, emergency response management and public safety teams to address incidents.
- Completed incident reports for management and law enforcement officials.
- Responded quickly to security alerts, alarms, or requests for investigation.
- Remained alert and vigilant for suspicious persons, packages and activities.
- Prohibited access to restricted areas, checking and verifying identification, credentials, and documents.
- Assisted guests and employees with directions and information in a courteous manner.
- Administered first aid in emergency situations until medical professionals arrived.
- Escorted individuals safely in and out of buildings during late hours or in sensitive situations.
- Managed access control, verifying identities and granting entry to authorized personnel.
- Conducted regular foot patrols to deter unauthorized entry and ensure property safety.
- Verified scheduled locking and unlocking of doors and physical entrances to secured buildings.
Customer Service Cashier
Mobil Gas Station
Scarborough, Canada
04.2022 - 04.2025
- Provided quality product recommendations by maintaining extensive knowledge of store offerings.
- Restocked merchandise to optimize aisle organization and enhance sales performance.
- Facilitated large purchases by accurately handling cash, check, and card transactions.
- Resolved customer complaints promptly to improve satisfaction and loyalty.
- Promoted a positive shopping experience through cleanliness and organization of checkout area.
- Adapted swiftly to new technology and changes in payment processing systems.
Customer Service Cashier
Petro Canada
Markham, Canada
09.2023 - 01.2024
- Achieved high customer satisfaction through personalized service and attention to detail.
- Created a welcoming atmosphere by greeting customers promptly.
- Maintained cleanliness in employee and customer areas, utilizing slow periods for housekeeping tasks.
- Utilized barcodes, scanners, and store databases for accurate product pricing identification.
- Provided information and directed callers by answering incoming phone calls.
- Trained new employees in transaction handling and adherence to store procedures.
- Collaborated with sales associates and supervisors to resolve customer inquiries effectively.
- Returned misplaced products to their designated locations promptly.
Education
Information System Business Analysis
Northern College
Toronto, ON09-2023
Post Graduation Diploma - International Business Managements
Northern College
Toronto, ON09-2022
Skills
- Adaptability and flexibility
- Honest and dependable
- Attentive and observant
- Security procedures
- Interpersonal skills
- Detail-oriented
- First Aid/CPR
- Teamwork and collaboration
- Adaptable and flexible
- Conflict de-escalation
- Teamwork
- Computer skills
Languages
English
Full Professional
Hindi
Native/ Bilingual
punjabi
Native/ Bilingual
References
References available upon request.
Timeline
Security Officer
Securitas
05.2025 - Current
SECURITY OFFICER
Paragon Security
04.2024 - Current
Customer Service Cashier
Petro Canada
09.2023 - 01.2024
Customer Service Cashier
Mobil Gas Station
04.2022 - 04.2025
Information System Business Analysis
Northern College
Post Graduation Diploma - International Business Managements
Northern College