ANKUSH
Surrey,BC
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Team Leader
ALLURING MECHANICAL WORKS
Ludhiana, Punjab
10.2020 - 07.2023
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Created training materials and conducted group trainings on new processes or procedures.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Business Development Executive
ADVANTEK CORPORATION
Jalandhar, Punjab
09.2015 - 06.2020
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Organized trade shows, conferences and other events to promote the brand image of the organization.
- Collaborated with sales team members to identify target markets and develop sales strategies.
Education
Bachelor of Science - Computer Science
12.2016
Pursuing my MBA from TWU.
Skills
- Customer Relations
- Self-Directed
- Data Management
- Active Listening
- Excellent Communication
- Problem Resolution
- Written and Verbal Communication
- Quality Assurance
- MS Office
- Time Management
- Task Prioritization
Affiliations
Worked in many audits to help consumers.
Timeline
Team Leader - ALLURING MECHANICAL WORKS
10.2020 - 07.2023
Business Development Executive - ADVANTEK CORPORATION
09.2015 - 06.2020
Pt. Neki Ram Sharma Goverment Coolege - Bachelor of Science, Computer Science
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